欢迎您随时与我们交流！Please Feel Free to Contact Us |
| 海外技术支持热线Oversea Technical Hotline:(86)755-25504162-8619 |
| 国内技术支持热线Domestic Technical Hotline:(86)755-25504162-8603 |
 售前服务Pre-sales service |
| （1）前期咨询服务：为客户介绍相关案例并深入分析技术方案； Pre-consultation service: Introduce relative case and deeply analyze technical solution for our clients. |
| （2）业务咨询服务：为客户介绍公司产品、解决方案，与客户交流探讨，深入挖掘客户的详细 |
| 需求； Business consultation service: Introduce company product and solution to our client, and communicate&discuss deeply the clients’ requirements. |
| （3）提供个性化解决方案：结合客户提出的实际需求，提供个性化的专业技术方案，并有针对 |
| 性地制定培训方案；
Provide client-tailored solution: Combining with the practical requirements from client, we provide client-tailored&professional technical solution and training courses. |
| 售中服务In-sale service |
| （1）为客户提供现场安装、调试、演示等前期工程技术服务； Provide on-site installation, commissioning, DEMO and pre-engineering technical service. |
| （2）为客户提供工程安装现场管理咨询服务； Provide the management consultation service related to on-site engineering installation. |
| （3）为客户提供详细的技术方案资料，并对客户进行个性化的培训服务。
Provide detailed technical solution information and client-tailored training service. |
| 售后服务After-sale service |
| （1）软件、硬件产品维护、保修服务； Software, hardware product maintenance and warranty service. |
| （2）记录客户提出的建议、意见和投诉，建立详细的客户档案； Record suggestions, proposal and complaints from clients and build detailed clients archives. |
| （3）根据客户档案的分析，为客户提供具有前瞻性的咨询服务和建议。
According to analysis of clients archives, we also provide visionary consultation and proposals. |
